Work at IMVU

Systems Engineer, Operations

Redwood City, CA

Systems Engineer

As a Systems Engineer for IMVU’s Operations team, you are an advocate for service quality and reliability. Working closely with our Site Reliability team, you will integrate platforms and tools directly into our production environment, keep our service running smoothly and help modernize it from the bottom up. From analyzing cluster performance to debugging live applications, you'll be given autonomy in your role of integrating, maintaining and bug-fixing production environments. We trust you to look at service quality as a vigil, and your role as a supporting engineer a mark of pride. From high-availability load balancing to data integrity, where milliseconds and bytes matter, your choices make the difference between a product and a great product.

 

RESPONSIBILITIES

  • Integrating and maintaining production software and hardware to power IMVU’s service

  • Auditing and improving existing processes, software and hardware

  • Analyzing performance bottlenecks and service weaknesses for improvements.

  • Periodic on-call duty

  • Solving the pain points of 24x7 monitoring, maximizing service quality and ease of life for our Operations team

  • Ultimately responsible for IMVU's quality of service and production scaling

  • A diverse role, ranging from first response, performance analysis, live debugging, engineering support and scaling

  • Power through autonomy: You will be a self-driven individual who is keen on finding problems and fixing them

 

QUALIFICATIONS

  • 3+ years experience in 24x7 Operations / cluster management environment

  • Solid knowledge of L2/L3 networking fundamentals and technologies

  • Solid knowledge of troubleshooting complex systems

  • Strongly experienced in GNU/Linux system administration

  • Fluent in a variety of open source compiled and scripting languages (Golang, PERL, Python, BASH)

  • Fluent in a vareity of common open source server software and deployment techniques (Apache, nginx, MySQL, haproxy, LVM)

  • Highly approachable, capable of interacting with many different people and teams with differing goals

  • Must be willing to take periodic on-call duty, where you will be responsible as a first responder for all production issues 24x7. Please do not apply for this position if you are unable to meet this requirement.

 

BONUS POINTS

  • Good GoLang and PERL development experience

  • Strong understanding of TCP/IP, L2-L4 networking, load balancing and common routing protocols (BGP & OSPF)

  • MySQL database administration (master/master replication, real-time backups, recovery, monitoring, performance running)

  • 24x7 Monitoring software experience, such as Nagios

  • Virtualization technology experience, including KVM & libvirt

  • Source control experience, including SVN & git

  • Strong LAMP stack experience

  • Experience with medium-sized production clusters focused on 5 9's uptime.

  • Excellent oral and written communication skills.

  • An exceptionally positive attitude.


ABOUT US

IMVU, Inc. (http://ar.imvu.com) is an online social entertainment destination where members use 3D avatars to meet new people, chat, create and play games with their friends. Our developers are given significant autonomy over their work: we hire smart people and trust them to use their creativity and talents to do right by their peers and our customers. We are longstanding evangelists of Continuous Deployment, strong supporters of open source software and we spawned the Lean Startup movement. We value humility, open collaboration and foster an environment that supports learning from and mentoring others. We want you to grow your talent and career. We’ll provide plenty of interesting challenges and strong support to ensure your success.  At IMVU, we solve challenging problems and create amazing products together every day! Check out some of what we’re doing on our Engineering blog: http://im.vu/engineering

IMVU has reached 130 million registered users, 10+ million unique visitors per month and a $50+ million annualized revenue run rate. IMVU has the world's largest virtual goods catalog of more than twenty million items, almost all of which are created by its own members.  IMVU is available in multiple languages on both Windows PC and Mac platforms as well as for mobile users.

IMVU has been recognized frequently, including Best Place to Work for the past 5 years, Inc. 500/5000, 8th fastest growing private tech company in Silicon Valley over the past 3 years, and 87th fastest growing tech company in North America over the past 4 years.  
Founded in 2004, IMVU is backed by venture investors Menlo Ventures, Allegis Capital, Bridgescale Partners and Best Buy Capital and is located in Redwood City, CA.  IMVU reached profitability in 2009.


HOW TO APPLY

  • Please try out our core product before you apply. We’d like you to understand our products and have some understanding of our customers.

  • Please include a cover letter. Make sure to discuss why you are interested in learning more about IMVU. Job applications without cover letters will not be considered.

IMVU is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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